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LTT Backpack Return Request Form

Please fill out the contact form and include the following information:

  1. The order number for your original backpack purchase(s)
  2. Your CURRENT shipping address

Please ensure that your backpack was purchased prior to December 9th, 2023. Backpacks purchased after that date are not eligible for this extended return window. Extended returns will be available until February 29, 2024.

Once submitted, you should receive an automated email that confirms we received your request. You may reply to that email to update your information at any time. We appreciate your patience as we work through these requests - responses will take longer than normal, but we will follow up with each request as soon as possible.